The help center
Help and support for Duvrin.
Guides for the whole job, and plain answers when you need one. Start wherever you are.
Step by step
Guides.
Each one is short, plain, and ends with a working outcome.
Start here
Move the app into Applications, clear the one-time macOS confirmation, and check the basics before you begin.
Read the guideConnect your browserSet up the browser companion in a few minutes, then confirm it is really talking to the app.
Read the guideSave your first fileTwo simple routes to your first download, plus what to do when a transfer needs your attention.
Read the guideWhen something goes wrong
Your license and devices
One answer at a time
Topics.
41 answers, grouped so you read only what you need.
- Getting started
The trial, what your Mac needs, and what to install first.
4 answers - Browser & downloads
Connecting the companion, confirming a download, and resuming.
11 answers - Media & video
Detection, quality, subtitles, and what is deliberately out of scope.
9 answers - Files & folders
Destinations, naming, finishing actions, and transfers that stall.
7 answers - License & devices
Activation, renewal, recovering a code, and your two Mac slots.
8 answers - Privacy
What stays on your Mac, and what is never kept.
2 answers